Carlos

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Contact

Medellín,Antioquia,Colombia

Available on CazVid

Contact via CazVid

Competencies

Team LeadershipIntermediate

Demonstrated experience with Team Leadership.

Conflict ResolutionIntermediate

Demonstrated experience with Conflict Resolution.

Emotional IntelligenceIntermediate

Demonstrated experience with Emotional Intelligence.

CreativityIntermediate

Demonstrated experience with Creativity.

Education

PSYCHOLOGY

POLITÉCNICO GRANCOLONBIANO

Completed Currently enrolled

TECHNOLOGIST IN MULTIMEDIA PRODUCTION

SENA (NATIONAL LEARNING SERVICE)

Completed December 2018

TECHNICIAN IN MULTIMEDIA DESIGN AND INTEGRATION

I.E. SAMUEL BARRIENTOS RESTREPO – PARTNERSHIP PROGRAM

Completed December 2016

TECHNICAL HIGH SCHOOL DIPLOMA

I.E. SAMUEL BARRIENTOS

Completed December 2016

Languages

enNative

Experience

BACKOFFICE LEADER

TELEPERFORMANCE

OCTOBER 30, 2021 - MAY 4, 2023

Provided service for Liberty Latin America – Panama as BackOffice operations leader, analyzing and distributing workflow.

TECHNICAL AGENT

TELEPERFORMANCE

MAY 4, 2023 - FEBRUARY 12, 2024

Line relocation at Teleperformance, contracted as a technical support agent for Liberty Latin America – Puerto Rico.

CONTENT MODERATOR

TASKUS

SEPTEMBER 2024

As a content moderator, I ensured accurate enforcement of policy guidelines. After eight months of strong performance, I advanced to Team Leader, successfully managing a team of 16 to meet shared operational goals.

TEAM LEADER

TASKUS

JUNE 2024

Promoted to Team Leader after nine months as a Content Moderator, gaining a strong operational perspective. Led a team of 16, prioritizing people development and goal achievement through coaching and support.

Skills

Team LeadershipConflict ResolutionEmotional IntelligenceCreativity

Published on CazVid - May 17, 2026

Contact Carlos