Dedicated professional with over 3 years in healthcare billing, customer service, and sales management. Skilled in claims processing, client relations, and compliance. Adept at resolving issues and maintaining strong customer relationships to support business operations and growth.
Handled claims processing, verification, and compliance in healthcare billing systems.
Provided support, addressed inquiries, and managed customer relationships to ensure satisfaction.
Managed customer accounts, upselling, and cross-selling to meet sales objectives.
Resolved billing discrepancies, service issues, and customer complaints effectively.
ACCEDO TECHNOLOGIES
Processing and submitting claims, Verifying patient eligibility, Ensuring compliance with HIPAA, Handling denials, appeals, and follow-ups, Resolving billing discrepancies with providers, insurers, and patients, Maintaining accurate records in EHR/EMR systems
IBEX GLOBAL
Providing high-quality customer support, Addressing inquiries, complaints, and service issues, Offering solutions, promotions, and membership benefits, Assisting members with billing, renewals, and account updates
FOUNDEVER
Managing existing customer accounts, Identifying opportunities to upsell and cross-sell services, Building strong client relationships, Meeting sales targets through proactive outreach
High School Diploma
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