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Carlos
Operations management with 5+ years of experience in legal and logistics sectors
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Competencies
Managing operational functions, optimizing workflows, and supervising teams to enhance productivity.
Creating strategies to generate leads from social media and referrals, converting prospects into customers.
Negotiating rates, quotes, and maintaining clear communication with clients and carriers.
Managing teams, coordinating shipments, and recruiting personnel to support business growth.
Education
Languages
Summary
Experienced operations manager and sales professional specializing in legal and logistics sectors, adept at process supervision, client acquisition, and team management.
Key Achievements
- Developed lead management strategies converting prospects into paying clients at Campos Law Firm.
- Supervised and optimized business processes improving operational efficiency at Insight Solar Panels.
- Led client acquisition efforts via social media and referrals, increasing customer engagement.
Experience
Operations Manager
Creating and managing leads to turn them into Paying Customers., Finding clients from social media and referrals, and setting appointments with sales agents to provide quotes.
Freight Broker/Dispatcher
Supervising Business Process Outsourcing., Guiding and developing necessary processes to bring revenue to the company through paying customers., Solving challenges that the operation may face.