Dedicated educator with experience in language instruction and a customer service expert skilled in troubleshooting, billing, and communication. Adept at managing diverse responsibilities with a learner-centered approach and a focus on customer satisfaction.
Effectively managed class schedules and customer interactions to ensure timely delivery of services.
Focused on resolving customer issues with a goal to enhance overall satisfaction and loyalty.
Maintained an engaging learning environment for English language learners through effective management strategies.
Addressed customer and educational challenges by providing appropriate solutions promptly.
IMAC INGLES TOTAL
TATA consultancy services
Assisting customers with billing, Troubleshooting, Payment arrangements, Emergency calls
TEACHER TRAINING COURSE
TEACHERS OF ENGLISH TO SPANISH SPEAKERS
CERTIFICATE
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Applied learner-focused techniques to enhance language acquisition during teaching sessions.
