Experienced in calendar management, client communication, and document handling for diverse clients in medical and legal sectors.
Organized and maintained CEO's schedule, coordinating appointments and meetings efficiently.
Responded to client inquiries via phone, email, and chat, providing professional and timely assistance.
Prepared documents, reports, and presentations for medical and legal clients ensuring accuracy and clarity.
Maintained organized and accurate records and files for clients, ensuring easy retrieval and compliance.
Pronto BPO - Prialto
In charge of managing the CEO calendar, Schedule appointments and coordinate meetings, Prepare and organize documents, reports and presentations, Maintain accurate records and files for new and existing clients (Medical and Legal), Communicate with clients via phone, email, or chat to address inquiries and provide information, Assist in client processes, ensuring all necessary documentation is collected, Build and maintain strong client relationships through responsive and professional communication.
General Equivalence Diploma (High School Diploma)
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Developed and maintained strong client relationships through responsive service and professional communication.