January 2023 - March 2024
Administrative Support
Pronto BPO - Prialto
In charge of managing the CEO calendar, Schedule appointments and coordinate meetings, Prepare and organize documents, reports and presentations, Maintain accurate records and files for new and existing clients (Medical and Legal), Communicate with clients via phone, email, or chat to address inquiries and provide information, Assist in client processes, ensuring all necessary documentation is collected, Build and maintain strong client relationships through responsive and professional communication.