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C

Carlos

Administrative Support with 5+ years in client service and office management

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Guatemala City, Guatemala, Guatemala
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Competencies

Calendar ManagementIntermediate

Organized and maintained CEO's schedule, coordinating appointments and meetings efficiently.

Client CommunicationIntermediate

Responded to client inquiries via phone, email, and chat, providing professional and timely assistance.

Document PreparationIntermediate

Prepared documents, reports, and presentations for medical and legal clients ensuring accuracy and clarity.

Record KeepingIntermediate

Maintained organized and accurate records and files for clients, ensuring easy retrieval and compliance.

Relationship BuildingIntermediate

Developed and maintained strong client relationships through responsive service and professional communication.

Education

General Equivalence Diploma (High School Diploma)
ABRAHAM OCCUPATIONAL CENTER
Completed 1997

Languages

SpanishFluent
EnglishConversational

Summary

Experienced in calendar management, client communication, and document handling for diverse clients in medical and legal sectors.

Key Achievements

  • Managed calendar and coordinated meetings for CEO, ensuring smooth daily operations.
  • Prepared reports and presentations, maintaining accurate records for medical and legal clients.
  • Built strong client relationships through professional communication and inquiry resolution.

Experience

Administrative Support

Pronto BPO - Prialto
January 2023 - March 2024

In charge of managing the CEO calendar, Schedule appointments and coordinate meetings, Prepare and organize documents, reports and presentations, Maintain accurate records and files for new and existing clients (Medical and Legal), Communicate with clients via phone, email, or chat to address inquiries and provide information, Assist in client processes, ensuring all necessary documentation is collected, Build and maintain strong client relationships through responsive and professional communication.

Skills

Calendar ManagementClient CommunicationDocument PreparationRecord KeepingRelationship Building
Published on CazVid - Jul 3, 2025
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