This is my profileContact via CazVidCarlos
Customer Service & Sales Professional with Diverse Tech Skills
Contact
San Salvador, San Salvador Department, El Salvador
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided customer support and service at multiple call centers, ensuring client satisfaction and issue resolution.
Technical SupportIntermediate
Supported technical inquiries and troubleshooting for clients, utilizing technical skills across various platforms.
SalesIntermediate
Engaged in sales activities, promoting products and services to clients at Dell and other organizations.
Microsoft Office SuiteIntermediate
Utilized Excel, Word, PowerPoint, and Access to prepare reports, presentations, and manage data effectively.
Education
High School Graduate
El Camino Real High School( USA)
Completed June 1996
Junior High Graduate
Sepulveda Junior High (USA)
Completed June 1992
Languages
EnglishFluent
Spanish
Summary
Experienced in customer support, sales, and technical services across call centers. Skilled in Microsoft Office tools and client relations, with a focus on delivering quality service and support.
Key Achievements
- Gained experience in customer service and technical support across multiple call centers.
- Handled sales and customer relations for well-known companies like Dell and Teleperformance.
- Developed proficiency in technical tools including Excel, Word, Access, and PowerPoint.
Experience
Customer Service agent and tech Support
OutSorcify Callcenter S&S., SA de CV
August 9 2024 - March 30, 2025
Sales Agent : Customer Service
The Office Gurus El Salvador
May 2020 - July 2022
Customer services and sales
Teleperformance El Salvador
2013 November - 2015 January
Sales Agent
Dell El Salvador
April 2006 - August 2009
Skills
Customer ServiceTechnical SupportSalesMicrosoft Office Suite
Published on CazVid - May 17, 2026