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Carlos
Customer Service & Sales Professional with Diverse Tech Skills
Contato
San Salvador, San Salvador Department, El Salvador
Disponível na CazVid
Competências
Customer ServiceIntermediate
Provided customer support and service at multiple call centers, ensuring client satisfaction and issue resolution.
Technical SupportIntermediate
Supported technical inquiries and troubleshooting for clients, utilizing technical skills across various platforms.
SalesIntermediate
Engaged in sales activities, promoting products and services to clients at Dell and other organizations.
Microsoft Office SuiteIntermediate
Utilized Excel, Word, PowerPoint, and Access to prepare reports, presentations, and manage data effectively.
Formação acadêmica
High School Graduate
El Camino Real High School( USA)
Completed June 1996
Junior High Graduate
Sepulveda Junior High (USA)
Completed June 1992
Idiomas
EnglishFluent
Spanish
Resumo
Experienced in customer support, sales, and technical services across call centers. Skilled in Microsoft Office tools and client relations, with a focus on delivering quality service and support.
Principais conquistas
- Gained experience in customer service and technical support across multiple call centers.
- Handled sales and customer relations for well-known companies like Dell and Teleperformance.
- Developed proficiency in technical tools including Excel, Word, Access, and PowerPoint.
Experiência
Customer Service agent and tech Support
OutSorcify Callcenter S&S., SA de CV
August 9 2024 - March 30, 2025
Sales Agent : Customer Service
The Office Gurus El Salvador
May 2020 - July 2022
Customer services and sales
Teleperformance El Salvador
2013 November - 2015 January
Sales Agent
Dell El Salvador
April 2006 - August 2009
Habilidades
Customer ServiceTechnical SupportSalesMicrosoft Office Suite
Publicado na CazVid - 17 de mai. de 2026