Carlos - Customer Support & Sales Specialist with diverse tech and client service experience

San Salvador, San Salvador Department, El Salvadoren

Progressed through multiple customer service roles across telecommunications and BPO industries

Gained experience in technical support, inside sales, and client management

Published on CazVid

Summary

Experienced in customer service, technical support, and inside sales, with proficiency in Microsoft Office 365 and client communication.

Key Achievements

Developed proficiency in Microsoft Office 365 for various operational tasks

Skills

Microsoft Office 365Intermedio

Applied Microsoft Office 365 tools for daily documentation, communication, and reporting tasks.

Customer ServiceIntermedio

Provided support and assistance to clients in various customer representative roles.

Technical SupportBeginner

Assisted users with technical issues in IT support roles at Arraya Solutions.

Sales & Client ManagementBeginner

Handled inside sales and customer interaction at C3controls and other companies.

Languages

Spanish(Bilingual)

Experience

Customer Representative

TELUS

October 2021 - March 2022

Customer Representative

Teleperformance

April 2022 - November 2022

IT Tech support

Arraya Solutions

December 2022 - February 2023

Customer Representative

Glass Mountain BPO

March 2023 - October 2023

Customer Representative

Tech Americas

October 2023 - January 2025

Inside Sales Representative

C3controls

February 2025 - September 2025

Education

Universidad Andrés Bello

BACHELOR OF MARKETING

Completed Currently date

ITEXSAL (Instituto Técnico de Ex Alumnos Salesianos)

BILINGUAL HIGH SCHOOL

Completed 2017

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