Dedicated professional with over 8 years managing collections, portfolio analysis, and financial reporting. Skilled in reconciliation, client communication, and using technical tools like SAP and MS Office Suite. Proven ability to manage diverse portfolios and implement effective collection...
Handled collections, payment processing, and reconciliation of various payment methods and account discrepancies.
Prepared comprehensive financial reports detailing outstanding balances and account statuses for clients.
Conducted cadence calls and correspondence with customers and internal teams to resolve account issues.
Utilized MS Excel, MS Word, SAP, and Atlas Portal for data management, reporting, and account tracking.
HCL TECH
Responsible for resolving payment discrepancies and collecting overdue balances through professional correspondence, telephone conversations, and conference calls in coordination with customers and internal teams, utilizing Root Cause Analysis (RCA)., Perform billing adjustments and contract...
CAPGEMINI
Senior Portfolio Analyst responsible for managing a diverse range of U.S.-based clients., Reconciled and processed various payment methods, including checks, EFT, and ACH transactions., Oversaw significant portfolios across different customer segments, conducted collection activities, and gained a...
Bachelor
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