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Carolina
Support and Contracts Manager
Video resume
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Competencies
Demonstrated experience with Excellent communication.
Demonstrated experience with Results agility.
Demonstrated experience with Strong emotional intelligence.
Demonstrated experience with Project and workflow coordination.
Demonstrated experience with Deadline and deliverable tracking.
Education
Languages
Summary
Support and Contracts Manager open to new opportunities
Experience
SUPPORT AND CONTRACTS MANAGER
Comprehensive management of contracts over $200,000, ensuring compliance with legal and administrative standards for the Xerox Consultant team.. Coordination and follow-up with multidisciplinary teams to ensure complete and timely deliverables, in line with established schedules or requirements.. Workflow supervision to guarantee efficient execution, review of legal documents, quotations, and documentation collection through to client final signature.. Quality control with vendors and process compliance prior to financial approval.. Proactive monitoring of each contractual stage to prevent delays and optimize resources.. Report management and document control to audit internal processes.
SALES SPECIALIST
Direct support to Xerox sales representatives in the U.S., managing complex orders according to contract type, equipment involved, and client conditions.. End-to-end administration of sales processes, including order entry, technical verification, follow-up, and successful installation.. Efficient work organization based on established sales targets and SLAs.. Coordination with technical and administrative departments.
GROUP SALES AND SERVICE SPECIALIST
Management of corporate clients and travel agencies in Canada, providing personalized service and resolving logistics and event requests.. Organization and scheduling of events on board cruise ships, coordinating with international staff.. Management of schedules and special group requirements, ensuring a smooth and seamless experience.
Skills
Video Transcript
Video Transcript 1
I have used Microsoft Teams for team's communication, Google Workspace, Calendly, Asana as well. An example would be that I relied a lot in Google Calendar to set up our reminders of important milestones that I need to complete so nothing caught me off guard.
Video Transcript 2
I have used Microsoft Teams for Teams communication, that's the tool that we use.
Video Transcript 3
I have used Microsoft Teams for team communication. We use as well...
Video Transcript 4
I had a very big and important deal because the revenue was for several million dollars. We had a tight deadline to comply with all the paperwork and requirements. We were falling behind the deadline, so the Xerox consultant was not very happy. So I started to setting up daily meetings with all the parts involved with different teams across the organization. So in those calls, we started discussing the missing pieces, who were responsible, and that worked because that pressure of having to provide updates every day, it helped for us to deliver on time. So that was a simple action that I took, but it worked really well.
Project Manager
In my current position as a project manager, we have to manage several deals at the same time, especially when it's the end of the month, we need to close those deals to make the revenue count for that month. So what I used to do is to set an agenda with my priorities. That was very important to know what was most important and still try to complete all of them and avoid distractions and stay focused so I can do as much as I could.
Project Manager
Good evening, my name is Carolina Dominguez. I currently work as a project manager for Xerox US, and my previous position at Xerox as well was as a virtual assistant, so I have a lot of experience in that area.
Project Manager
Good evening, my name is Carolina Dominguez. I currently work as a Project Manager for Xerox, but my previous job at Xerox as well was as a Virtual Assistant, so I have a lot of experience in that area. I would like for you...