Dedicated professional experienced in technical support, sales, and team management across diverse customer service roles. Adept at resolving inquiries, fostering client relationships, and leading teams to achieve organizational objectives.
Resolved technical and service inquiries, ensuring high customer satisfaction levels.
Identified opportunities, built client relationships, and achieved sales targets.
Guided, motivated, and supervised teams to meet organizational goals.
Excelled in verbal and written communication facilitating effective client and team interactions.
Concentrix Honduras
ITEL CX
Credo Legal Services
Electronic Engineering
High School Diploma
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Analyzed situations and implemented solutions to address customer and operational challenges.
