Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Luis
Account Manager
Contato
San Pedro Sula, Cortés Department, Honduras
Disponível na CazVid
Competências
Customer SupportAdvanced
Resolved technical and service inquiries, ensuring high customer satisfaction levels.
Sales & Business DevelopmentAdvanced
Identified opportunities, built client relationships, and achieved sales targets.
Team Leadership & Staff ManagementIntermediate
Guided, motivated, and supervised teams to meet organizational goals.
Communication & Interpersonal SkillsExpert
Excelled in verbal and written communication facilitating effective client and team interactions.
Problem-Solving & Conflict ResolutionAdvanced
Analyzed situations and implemented solutions to address customer and operational challenges.
Formação acadêmica
Electronic Engineering
Ceutec Honduras University
High School Diploma
Instituto Privado Río Blanco
Completed 2021
Idiomas
EnglishC1 - Advanced
SpanishNative
Resumo
Dedicated professional experienced in technical support, sales, and team management across diverse customer service roles. Adept at resolving inquiries, fostering client relationships, and leading teams to achieve organizational objectives.
Principais conquistas
- Provided Tier 2 technical support at ITEL CX, resolving complex customer issues efficiently.
- Managed client accounts at Credo Legal Services, maintaining high satisfaction and retention.
- Developed expertise in sales, service, and team management across multiple customer-facing roles.
Experiência
Business Development, Customer Service Satisfaction, Technical Support
Concentrix Honduras
October 2021 - November 2022
Customer Support Professional Tier 2, Subject Matter expert
ITEL CX
January 2023 - March 2024
Account Manager
Credo Legal Services
June 2024 - August 2025
Habilidades
Customer SupportSales & Business DevelopmentTeam Leadership & Staff ManagementCommunication & Interpersonal SkillsProblem-Solving & Conflict Resolution
Publicado na CazVid - 17 de mai. de 2026