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Customer Service & Sales Specialist with 5+ years of cold calling experience
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Competencies
Provided customer support and engagement through effective communication and problem-solving.
Conducted outbound calls to promote products and services, handle objections, and generate leads.
Applied various sales techniques to facilitate customer interest and drive sales conversions.
Assisted in coordinating team efforts and supporting sales initiatives in customer service roles.
Education
Summary
Experienced in cold calling, customer engagement, and sales with a background spanning multiple call center roles.
Key Achievements
- Engaged in cold calling for client product and service promotion across multiple roles.
- Maintained detailed records of customer interactions to facilitate follow-up and lead management.
- Progressed through roles demonstrating active client engagement and communication skills.
Experience
Cx service rep
Engaged in cold calling for various clients, aiming to promote products and services effectively., Utilized strong communication skills to generate interest and drive sales., Successfully navigated objections and cultivated leads through friendly and persuasive interactions., Maintained detailed...