Dedicated IT professional with over 8 years providing technical support, troubleshooting, and customer service across banking, tech, and freelance domains. Skilled in hardware/software support, network diagnostics, and graphic design.
Proficient in diagnosing and resolving hardware and software issues across various platforms.
Extensive experience managing customer inquiries and providing technical assistance to ensure satisfaction.
Skilled in diagnosing network problems using tools like Cisco AnyConnect and Active Directory.
Experienced in installing and upgrading diverse software and hardware components efficiently.
Banco General
Software Support, Hardware Support, Logistics, Warehouse
NTT DATA
Technical Support, Hardware Support, Software Support, Peripherals Support, Installation, Upgrades, Diagnosis, PC Based tools, DuPont Tools and Applications, Network/Server Troubleshooting
Philips
Technical issues, Orders, Customer service
Freelancer
Event Coverage, Portraits, Events, Concerts
Bachelor’s Degree
Technical Degree
Bachelor’s Degree
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Capable of event coverage, portraits, and graphic design using Photoshop and Lightroom.
