Experienced in managing operations, customer relations, sales strategies, and team development across retail, finance, military, and sports sectors. Adept at problem-solving, process improvement, and building customer loyalty.
Handled customer returns and warranty issues at Best Buy, ensuring customer satisfaction.
Managed sales, inventory, and logistics across multiple roles including at Goodhue Boat Company and Rosano Chevron.
Directed repossession metrics and asset recoveries at Resolvion for institutional lenders.
Utilized consultative sales strategies at Fidelity Investments, including portfolio analysis and industry identification.
Goodhue Boat Company
Sales of maintenance, repair, & detailing orders.
Rosano Chevron
Gas Station Operational Support
Best Buy Co. Inc.
Rectifying Customer Returns; Warranty Products.
Resolvion
Repossession Metrics; Institutional Lenders
Taylor Made Golf, Inc / Adecco
Bachelor of Science
Cyber Security and Information Technology Software Systems
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Coached and developed lacrosse teams, promoting leadership and fundamental sports skills.
Special Projects External Manufactured Clubs, New Golf Ball Project - Casing Construction & Laser Weld - Quality Analysis
Fidelity Investments/National Financial Services
Consultative Strategies - Client Portfolio Analysis - Advanced Asset Allocation/Resource Investments, Identification of Emerging Industries & Accredited Investors
Morgan Stanley
Preservation of Capital Strategies/Strategic Growth Plans, Corporate Bond & FX Fixed Income Specialist; Resource Industry & Counter-Party Risk Solutions
Honeywell, Inc.
Procurement & Contract Negotiations; CCA Production Line, FAA/ISO Requirements - Quality Assurance - Change Orders to meet FAA Standards, Material Forecast & Invoicing/Spreadsheet/PartsLabor Costs toBoeing, Airbus, Bombardier ID/Trac
U.S. Naval Supply Corps
Retail Sales Manager - U.S. Navy’s Largest Ships Store/Exchange - Indian Ocean - Singapore, Military Professor, Pacific Far East Campus, Central Texas College - Singapore, Carrier Group Logistics Support/Exchange - Military Sealift Command - Bayonne. N.J./Oakland,CA
Carmel Valley California Lacrosse
Program Development of 3 Teams, Lacrosse League, Fundamentals, Leadership Training Program