Cindy - Customer Service Analyst with experience in client support and database management

Barranquilla, Atlántico, Colombiaen

Handled customer inquiries and provided assistance in person at Vatia sas esp.

Managed, registered, and analyzed client requests, complaints, and service requests

Contact via CazVid

Published on CazVid

Summary

Experienced in client support, database management, and sales assistance at Vatia sas esp.

Key Achievements

Contributed to sales processes through the creation of commercial offers and client onboarding

Skills

Customer ServiceIntermediate

Provided personalized support and assistance to clients at Vatia sas esp.

Data ManagementIntermediate

Handled databases, inventory, and managed client requests and complaints efficiently.

Sales SupportBeginner

Participated in creating commercial offers and establishing new client accounts.

Process AnalysisIntermediate

Analyzed and executed solutions for client feedback and service requests.

Languages

Español

Experience

Analista Operativo Clientes

Vatia sas esp.

2016 - 2025

Atender y asesorar al cliente que se presenten de manera presencial en las oficinas., Recepciónar, radicar y registrar la peticiones físicas y verbales, queja o solicitud por medio de atención personalizada, Analizar, ejecutar y solucionar las PQR cumpliendo con los requerimientos del cliente, Manejo de bases de datos, inventario, gestión de acuerdos de pago., Elaboración de ofertas mercantiles y creación de clientes para ejecución de ventas, entre otros procesos