This is my profileContact via CazVidClaudia
Customer Service & Administrative Specialist with 5+ years of experience
Contact
Competencies
Provided customer support related to hotel bookings, billing, and cross-selling opportunities.
Created and optimized administrative procedures to ensure accuracy and efficiency.
Calculated costs, handled payments, and maintained financial records for the company.
Ensured confidentiality of sensitive information through secure filing systems and strict privacy policies.
Education
Languages
Summary
Experienced in managing customer relations and streamlining administrative functions with strong attention to detail.
Key Achievements
- Managed customer service operations for hotel reservations, billing, and product promotion at Teleperformance.
- Developed and maintained detailed administrative processes to improve efficiency at Metal Mecánica Industrial.
- Handled financial transactions, including calculating order costs and managing payroll and tax payments.
Experience
Costumer Services Representative, Soft Sales
Manage customer service regarding hotel reservations, billing and identify cross-selling opportunities and product promotion.
Administrative Assistant
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy., Calculate order costs and handle payroll, tax, and contribution payments., Collect payments from clients and maintain accurate financial records., Maintained confidentiality of sensitive...