Experienced in bilingual customer service, adept at handling inbound calls, resolving issues, and managing customer accounts.
Delivered effective communication and problem solving in customer support roles
Provided bilingual assistance in English and Spanish to enhance customer experience
Managed inbound calls efficiently, addressing customer inquiries and resolving issues
Supported customers with account information and payment processing
ACS Xerox
Assisted customers in English and Spanish, Handled inbound calls, Helped with account information, Processed payments, Changed or resolved issues with customer's service.
Irvail Fierro Comercial
High School Diploma
College
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