This is my profileContact via CazVid
Cristian
Customer Service Advisor with customer guidance and issue resolution
Video resume
Customer Service Advisor with customer guidance and issue resolution
How do you prioritize your tasks when working remotely? Can you give an example of how you managed your time effectively in a previous role?
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
Resource ManagementIntermediate
Managed resources efficiently to support customer service operations
Customer GuidanceIntermediate
Provided guidance and support to customers to improve satisfaction and issue resolution
Communication SkillsIntermediate
Effectively communicated with customers to understand and address their needs
Problem SolvingIntermediate
Resolved customer doubts and requests through proactive problem-solving skills
Education
Business Administrator
University of Cundinamarca
Completed Present
Occupational Health and Safety Management System
Completed 12/2022
Languages
SpanishNative or Bilingual Proficiency
EnglishProfessional Working Proficiency
Summary
Experienced in guiding customers, resolving doubts, and providing comprehensive information to ensure customer satisfaction.
Key Achievements
- Guided customers effectively by clarifying requirements and resolving doubts
- Provided comprehensive information to support customer needs
- Developed expertise in customer communication and problem-solving
Experience
Consulting Advisor
01/2022 - 08/2022
I was in charge of guiding customers, answering their requests, suggestions in order to clarify all required information and situations., Guiding customers, Resolve doubts, Provide information
Skills
Resource ManagementCustomer GuidanceCommunication SkillsProblem Solving
Published on CazVid - Jul 3, 2025