Dafne - IT Support Specialist with 5+ years in System Administration and Customer Support

Merlo, Buenos Aires, Argentinaen

Provided comprehensive technical support and troubleshooting for IT systems and end-users.

Managed software installations, updates, and maintenance across organizational networks.

Published on CazVid

Summary

Experienced IT Support Specialist with a focus on system administration and customer support, delivering effective solutions and documentation.

Key Achievements

Developed and documented technical procedures to streamline support processes and improve efficiency.

Skills

Technical SupportAvanzado

Resolved hardware, software, and network issues for diverse end-users.

System AdministrationIntermedio

Monitored and maintained server and network infrastructure to ensure smooth operations.

Software ManagementIntermedio

Installed, configured, and updated various organizational software applications.

Documentation and ProceduresIntermedio

Created technical documentation and support guides for team efficiency.

Experience

Atención al cliente/Cajera

Lotería de la Provincia

Febrero 2019 - Abril 2021

Gestión de transacciones con cajas registradoras., Resolución de problemas o quejas., Registro de transacciones y aviso ante cualquier discrepancia., Venta de productos complementarios o adicionales e introducción a otros nuevos., Carga de tarjeta Sube., Tareas secundarias.