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IT Support Specialist with 5+ years in System Administration and Customer Support
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Competencies
Resolved hardware, software, and network issues for diverse end-users.
Monitored and maintained server and network infrastructure to ensure smooth operations.
Installed, configured, and updated various organizational software applications.
Created technical documentation and support guides for team efficiency.
Education
Summary
Experienced IT Support Specialist with a focus on system administration and customer support, delivering effective solutions and documentation.
Key Achievements
- Provided comprehensive technical support and troubleshooting for IT systems and end-users.
- Managed software installations, updates, and maintenance across organizational networks.
- Developed and documented technical procedures to streamline support processes and improve efficiency.
Experience
Atención al cliente/Cajera
Gestión de transacciones con cajas registradoras., Resolución de problemas o quejas., Registro de transacciones y aviso ante cualquier discrepancia., Venta de productos complementarios o adicionales e introducción a otros nuevos., Carga de tarjeta Sube., Tareas secundarias.
Operario de tráfico
Admisión, recepción y expedición de mercadería, Atención a proveedores, Tareas varias de logística (remitos, recibos, facturas, COT)