Daliza - Customer Service & Monitoring Specialist at HOSPITAL HOMS

Santiago de los Caballeros, Santiago Province, Dominican Republicen

Managed the monitoring area, ensuring efficient and friendly customer service.

Coordinated calls and directed clients to appropriate departments, optimizing response times.

Published on CazVid

Summary

Experienced in monitoring, client coordination, and communication, with a strong background in healthcare settings and technical skills in web technologies. Committed to enhancing service quality and operational efficiency.

Key Achievements

Enhanced communication workflows, leading to improved patient and client satisfaction.

Skills

Customer ServiceAdvanced

Skilled in delivering efficient, friendly, and professional customer support and client coordination.

Communication SkillsAdvanced

Effective in clear, assertive, and empathetic communication across diverse settings.

Monitoring & CoordinationIntermediate

Experienced in managing monitoring operations and coordinating team efforts to improve service delivery.

Basic Web TechnologiesIntermediate

Proficient in HTML and CSS, supporting digital communication and online presence efforts.

Experience

Área de monitoreo

HOSPITAL HOMS

Gestioné con éxito el área de monitoreo, asegurando una atención al cliente eficiente y cordial.. Coordiné las llamadas telefónicas y dirigí a los clientes a las áreas apropiadas, optimizando la eficiencia operativa.