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Daliza
Customer Service & Monitoring Specialist at HOSPITAL HOMS
Contato
Competências
Skilled in delivering efficient, friendly, and professional customer support and client coordination.
Effective in clear, assertive, and empathetic communication across diverse settings.
Experienced in managing monitoring operations and coordinating team efforts to improve service delivery.
Proficient in HTML and CSS, supporting digital communication and online presence efforts.
Formação acadêmica
Resumo
Experienced in monitoring, client coordination, and communication, with a strong background in healthcare settings and technical skills in web technologies. Committed to enhancing service quality and operational efficiency.
Principais conquistas
- Managed the monitoring area, ensuring efficient and friendly customer service.
- Coordinated calls and directed clients to appropriate departments, optimizing response times.
- Enhanced communication workflows, leading to improved patient and client satisfaction.
Experiência
Área de monitoreo
Gestioné con éxito el área de monitoreo, asegurando una atención al cliente eficiente y cordial.. Coordiné las llamadas telefónicas y dirigí a los clientes a las áreas apropiadas, optimizando la eficiencia operativa.