Daniel - Data Analyst with 4 years of experience in financial services

Applied statistical techniques to interpret complex financial datasets and support decision-making.

Used SQL for querying databases, generating reports, and automating data extraction processes.

Built dashboards and visual reports to communicate insights to stakeholders.

Utilized Excel for data cleaning, analysis, and creating detailed financial models.

Classified hundreds of posts, videos, and texts on social media platforms based on internal policies., Maintained positive working relationship with fellow staff and management., Worked side by side with clients to keep up to date with policy.

Acted as the primary interface between Amazon, Sellers, and Vendors., Provided technical assistance and account management services to global partners., Handled issues by phone and email at help desk.

Serviced technical support for Premium YouTube users., Monitored inquiries and complaints, delivering optimal levels of customer service.

Serviced the disability, leave, and accommodation space for Amazon employees., Used critical thinking and fact-finding skills to manage leave/accommodation processes.