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Daniel
Content Moderator
Contato
Competências
Applied statistical techniques to interpret complex financial datasets and support decision-making.
Used SQL for querying databases, generating reports, and automating data extraction processes.
Built dashboards and visual reports to communicate insights to stakeholders.
Utilized Excel for data cleaning, analysis, and creating detailed financial models.
Developed scripts for data processing and automation of repetitive tasks.
Resumo
Dedicated data analyst with 4 years of experience specializing in financial data insights, reporting, and process improvement.
Principais conquistas
- Led data analysis projects that improved reporting accuracy for financial transactions
- Developed dashboards providing real-time insights for risk assessment
- Streamlined data collection processes, reducing reporting time by 20%
Experiência
Content Moderator
Classified hundreds of posts, videos, and texts on social media platforms based on internal policies., Maintained positive working relationship with fellow staff and management., Worked side by side with clients to keep up to date with policy.
Selling Partner Support
Acted as the primary interface between Amazon, Sellers, and Vendors., Provided technical assistance and account management services to global partners., Handled issues by phone and email at help desk.
Technical Support YouTube PPS
Serviced technical support for Premium YouTube users., Monitored inquiries and complaints, delivering optimal levels of customer service.
Employee Resource Center - Disability and Leave Services
Serviced the disability, leave, and accommodation space for Amazon employees., Used critical thinking and fact-finding skills to manage leave/accommodation processes.
Fraud Account Specialist
Assisted customers with stolen credit cards or suspicious activity., Used critical thinking and fact-finding abilities to assist high-level clients.