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Daniel
Customer Service & Tech Support Specialist with 11+ years experience
Video resume
Customer service and tech support special
Customer service and tech support agent, also have content moderation experience.
Contact
Alcorcón, Madrid, España
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and assistance to customers in various BPO roles, ensuring satisfaction.
Technical SupportIntermediate
Resolved technical issues related to client products and services for large corporations.
Content ModerationIntermediate
Monitored and moderated content on social platforms like Facebook and Instagram.
Communication SkillsAdvanced
Effectively communicated with clients and team members across different companies and countries.
Industry KnowledgeIntermediate
Experienced in BPO industry standards, social media platforms, and customer support tools.
Summary
Experienced BPO industry professional with over 11 years supporting clients like AT&T, Lufthansa, and Meta. Skilled in customer service, tech support, and content moderation with a proven ability to adapt and deliver quality support.
Key Achievements
- Worked with major clients like AT&T, Lufthansa, and Meta, demonstrating diverse industry expertise
- Gained extensive experience in customer service, technical support, and content moderation
- Held roles across multiple companies, showing adaptability and career progression within BPO industry
Skills
Customer ServiceTechnical SupportContent ModerationCommunication SkillsIndustry Knowledge
Published on CazVid - Jul 3, 2025