Professional Customer Support & Content Moderation Specialist | CazVid

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Daniel Cortés

Alcorcón, Madrid, España

Customer Service & Tech Support Specialist with 11+ years experience

  • Worked with major clients like AT&T, Lufthansa, and Meta, demonstrating diverse industry expertise
  • Gained extensive experience in customer service, technical support, and content moderation
  • Held roles across multiple companies, showing adaptability and career progression within BPO industry
Customer Service
Advanced
Provided support and assistance to customers in various BPO roles, ensuring satisfaction.
Technical Support
Intermediate
Resolved technical issues related to client products and services for large corporations.
Content Moderation
Intermediate
Monitored and moderated content on social platforms like Facebook and Instagram.
Communication Skills
Advanced
Effectively communicated with clients and team members across different companies and countries.
Industry Knowledge
Intermediate
Experienced in BPO industry standards, social media platforms, and customer support tools.
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Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

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Customer service and tech support special

Customer service and tech support agent, also have content moderation experience.

Customer service and tech support specialist

I've worked as an agent in customer service tech support and as a content moderator with plenty of experience.

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