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Daniel

Customer service and tech support special

Currículo em vídeo

Customer service and tech support special
Customer service and tech support agent, also have content moderation experience.

Contato

Alcorcón, Madrid, España
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Disponível na CazVid
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Competências

Customer ServiceAdvanced

Provided support and assistance to customers in various BPO roles, ensuring satisfaction.

Technical SupportIntermediate

Resolved technical issues related to client products and services for large corporations.

Content ModerationIntermediate

Monitored and moderated content on social platforms like Facebook and Instagram.

Communication SkillsAdvanced

Effectively communicated with clients and team members across different companies and countries.

Industry KnowledgeIntermediate

Experienced in BPO industry standards, social media platforms, and customer support tools.

Resumo

Experienced BPO industry professional with over 11 years supporting clients like AT&T, Lufthansa, and Meta. Skilled in customer service, tech support, and content moderation with a proven ability to adapt and deliver quality support.

Principais conquistas

  • Worked with major clients like AT&T, Lufthansa, and Meta, demonstrating diverse industry expertise
  • Gained extensive experience in customer service, technical support, and content moderation
  • Held roles across multiple companies, showing adaptability and career progression within BPO industry

Habilidades

Customer ServiceTechnical SupportContent ModerationCommunication SkillsIndustry Knowledge
Publicado na CazVid - 3 de jul. de 2025
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