Daniel - Customer Service Agent with diverse support experience

Pereira, Risaralda Department, Colombiaen

Provided customer support for Amazon's shipping and delivery inquiries

Handled customer requests efficiently at Accedo 24/7 S.A.S

Published on CazVid

Summary

Experienced in handling customer inquiries across support platforms, with proficient use of popular software tools.

Utilized multiple software tools including Google Suite, Canva, and Calendar management

Customer SupportIntermediate

Assisted customers with inquiries and issues for e-commerce and service businesses.

Software ToolsIntermediate

Proficient in using Google Suite, Canva, and Calendar for daily operational tasks.

CommunicationIntermediate

Demonstrated effective verbal and written communication skills in support roles.

Time ManagementIntermediate

Managed multiple customer requests and scheduling tools to ensure timely support.

Spanish(Native)English

AMAZON

SEP/30/2022 - MAR/24/2023

ACCEDO 24/7 S.A.S

JUL/12/2022 - SEPT/3/2022

High school diploma

Completed 2021

CUSTOMER SERVICE AGENT

Completed MAY/21/2024

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