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Daniel

Shipping and Delivery Support Agent

Contato

Pereira, Risaralda Department, Colombia

Disponível na CazVid

Customer SupportIntermediate

Assisted customers with inquiries and issues for e-commerce and service businesses.

Software ToolsIntermediate

Proficient in using Google Suite, Canva, and Calendar for daily operational tasks.

CommunicationIntermediate

Demonstrated effective verbal and written communication skills in support roles.

Time ManagementIntermediate

Managed multiple customer requests and scheduling tools to ensure timely support.

High school diploma

ESCUELA NORMAL SUPERIOR DE ACACÍAS

Completed 2021

CUSTOMER SERVICE AGENT

TELEPERFORMANCE COLOMBIA S.A.S

Completed MAY/21/2024

SpanishNative

EnglishAdvanced

Experienced in handling customer inquiries across support platforms, with proficient use of popular software tools.

Provided customer support for Amazon's shipping and delivery inquiries
Handled customer requests efficiently at Accedo 24/7 S.A.S
Utilized multiple software tools including Google Suite, Canva, and Calendar management

AMAZON

SEP/30/2022 - MAR/24/2023

ACCEDO 24/7 S.A.S

JUL/12/2022 - SEPT/3/2022

Customer SupportSoftware ToolsCommunicationTime Management

Publicado na CazVid - 3 de jul. de 2025