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Logistics and Customer Service Specialist with diverse experience
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Competencies
Handled freight documentation verification and billing processes.
Resolved customer complaints and provided support in travel-related settings.
Managed passenger bookings, tickets sales, and flight rescheduling.
Effectively communicated with clients to resolve issues and fulfill service needs.
Education
Languages
Summary
Experienced logistics and customer service professional with a proven ability to manage documentation, resolve customer issues, and coordinate travel operations across diverse settings.
Key Achievements
- Verified freight documents to ensure accurate billing for customers.
- Resolved customer complaints in compliance with company and legal standards.
- Managed passenger bookings, ticket sales, and flight rescheduling operations.
Experience
Logistics Coordinator
Responsible to verify freight documents to bill customers.
Customer Service Analyst
Resolution of customer's complaints according to company and legal standards for travel business
Call Center Agent
Responsible of passenger bookings, tickets sales, back office, and flight reschedules.