Experienced support manager with over 3 years leading support teams and conducting compliance calls, skilled in various digital platforms and office tools.
Provided customer assistance and managed support workflows effectively.
Led a support team, coordinating tasks and ensuring quality service delivery.
Conducted compliance calls for patients, verifying and documenting information accurately.
Experienced with platforms like Freshdesk, Inspectlet, Discord, Zoom, and Microsoft Teams.
Expert in using Excel, Word, Google Sheets, and other office productivity tools.