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Daniela

Idiomas Modernos

Currículo em vídeo

Idiomas Modernos
Hi. I've worked more than 6 years remotely and have 3 years as a support manager and compliance caller. I'm very organized with my work, specially with Excel and Word and Google sheets. Also, I have experience working with platforms like Freshdesk, Inspectlet, Discord, Zoom, Microsoft Teams, Vonage and others. I have letters of recommendation from my previous jobs.

Contato

Caracas, Distrito Federal, Venezuela
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer SupportAdvanced

Provided customer assistance and managed support workflows effectively.

Team ManagementIntermediate

Led a support team, coordinating tasks and ensuring quality service delivery.

Compliance CallingIntermediate

Conducted compliance calls for patients, verifying and documenting information accurately.

Platform ProficiencyAdvanced

Experienced with platforms like Freshdesk, Inspectlet, Discord, Zoom, and Microsoft Teams.

Technical SkillsAdvanced

Expert in using Excel, Word, Google Sheets, and other office productivity tools.

Resumo

Experienced support manager with over 3 years leading support teams and conducting compliance calls, skilled in various digital platforms and office tools.

Principais conquistas

  • Managed support team for over 3 years, demonstrating leadership and organizational skills.
  • Conducted compliance calls for patients, ensuring adherence to protocols and regulations.
  • Proficient in multiple platforms including Freshdesk, Inspectlet, Discord, Zoom, Microsoft Teams, and Vonage.

Habilidades

Customer SupportTeam ManagementCompliance CallingPlatform ProficiencyTechnical Skills
Publicado na CazVid - 3 de jul. de 2025
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