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Danny Gordon

Managua, Managua Department, Nicaragua

Call Center Specialist with 7+ years in customer service and sales

  • Gained comprehensive experience in collection, retention, customer service, sales, billing, and tech support since 2016.
  • Progressed through roles in call centers, handling diverse responsibilities across multiple domains.
  • Developed proficiency in communication and problem-solving within high-volume customer support environments.
Customer Service
Advanced
Leveraged communication skills to resolve customer issues and enhance satisfaction.
Sales & Retention
Intermediate
Conducted sales and retention calls, maintaining client relationships and achieving targets.
Collection & Billing
Intermediate
Managed collection accounts and billing inquiries with attention to detail and accuracy.
Tech Support
Beginner
Provided technical assistance related to products and services in a call center setting.
Communication Skills
Advanced
Effectively communicated complex information to diverse customer bases remotely.
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Work from home

I have been in the call center industry from 2016 I have collection, retention, appointments setters, customer service, billing, medically billing tech support experience.

Danny Gordon

Hi hello, I have customer service experience, sales, retention, collection appointments setters

Call center application

Looking for a call center job have experienced in call center, sales customer service, retention, collection

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