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Danny
Call Center Specialist with 7+ years in customer service and sales
Video resume
Work from home
I have been in the call center industry from 2016 I have collection, retention, appointments setters, customer service, billing, medically billing tech support experience.
Contact
Managua, Managua Department, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Leveraged communication skills to resolve customer issues and enhance satisfaction.
Sales & RetentionIntermediate
Conducted sales and retention calls, maintaining client relationships and achieving targets.
Collection & BillingIntermediate
Managed collection accounts and billing inquiries with attention to detail and accuracy.
Tech SupportBeginner
Provided technical assistance related to products and services in a call center setting.
Communication SkillsAdvanced
Effectively communicated complex information to diverse customer bases remotely.
Summary
Experienced call center agent specialized in customer support, sales, retention, and billing since 2016. Adept at managing diverse customer needs and supporting high-volume operations.
Key Achievements
- Gained comprehensive experience in collection, retention, customer service, sales, billing, and tech support since 2016.
- Progressed through roles in call centers, handling diverse responsibilities across multiple domains.
- Developed proficiency in communication and problem-solving within high-volume customer support environments.
Skills
Customer ServiceSales & RetentionCollection & BillingTech SupportCommunication Skills
Published on CazVid - Jul 3, 2025