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David
Customer Service Specialist with 12 years of experience including 6 years WFH
Video resume
Remote customer Service Agent
12 years of excellent customer service, including but not least 5 years experience on WFH please consider me as a asset to your projects thanks.
Contact
Santo Domingo, Nacional, Dominican Republic
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided high-quality customer support and technical assistance over 12 years.
Training & DevelopmentAdvanced
Conducted on-the-job training and mentored new hires to ensure quality standards.
Call Center OperationsAdvanced
Handled complex customer issues, managed workflows, and supported team operations.
Leadership & ManagementIntermediate
Assisted in supervising team members and supporting managerial duties.
Summary
Experienced customer service specialist with 12 years in call centers and remote support, including leadership roles.
Key Achievements
- Accumulated 12 years of customer service experience, including 6 years working from home
- Progressed from call center agent to assistant manager, gaining leadership and training skills
- Served as trainer and on-the-job trainer, helping team members improve performance
Skills
Customer ServiceTraining & DevelopmentCall Center OperationsLeadership & Management
Published on CazVid - Jul 3, 2025