Customer Service Agent and Advocate experienced in client engagement, communication, and cultural sensitivity.
Provided customer support and assistance in call center and advocacy roles.
Effectively communicated with clients and team members to resolve issues and convey information.
Collaborated with colleagues to ensure seamless service delivery and support.
Applied logical reasoning to assess situations and improve customer interactions.
Startek
Results-CX
Teleperformance
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Displayed sensitivity and understanding of diverse customer backgrounds.