This is my profileContact via CazVidDavid
Customer Service Specialist with diverse client interaction experience
Contact
Tegucigalpa, Francisco Morazán Department, Honduras
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided customer support and assistance in call center and advocacy roles.
Communication SkillsAdvanced
Effectively communicated with clients and team members to resolve issues and convey information.
TeamworkIntermediate
Collaborated with colleagues to ensure seamless service delivery and support.
Critical ThinkingBeginner
Applied logical reasoning to assess situations and improve customer interactions.
Cultural AwarenessIntermediate
Displayed sensitivity and understanding of diverse customer backgrounds.
Summary
Customer Service Agent and Advocate experienced in client engagement, communication, and cultural sensitivity.
Key Achievements
- Held multiple roles including Customer Services Agent, Advocate, and SME, demonstrating role progression.
- Utilized strong communication skills to engage with clients across different positions.
- Maintained professionalism and work ethic while managing responsibilities in customer support environments.
Experience
Customer Services Agent
Startek
2021 - May 2022
Advocate
Results-CX
May 30,2022 - December 2023
SME
Teleperformance
January 1, 2024
Skills
Customer ServiceCommunication SkillsTeamworkCritical ThinkingCultural Awareness
Published on CazVid - Jul 3, 2025