This is my profileContact via CazVid
David
Technical Support Agent with 10+ years in Customer Service
Video resume
Technical support agent
Looking for a senior role as technical support agent 10 + years of experience dealing with customers over the phone and providing guidance towards a solution in any case or situation.
Contact
Cananea, Sonora, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Experienced in managing customer interactions and providing solutions over the phone.
Technical SupportAdvanced
Proficient in troubleshooting and resolving technical issues for clients.
Communication & InterpretationIntermediate
Skilled in bilingual communication to assist clients with technical support.
Client Relationship ManagementIntermediate
Built rapport with clients to facilitate effective support and issue resolution.
Summary
Experienced technical support agent with over a decade of customer interaction and problem-solving skills.
Key Achievements
- Provided technical support and customer guidance across diverse situations
- Handled customer inquiries and resolution via phone for over a decade
- Liased with clients through interpretation to resolve technical issues
Skills
Customer ServiceTechnical SupportCommunication & InterpretationClient Relationship Management
Published on CazVid - Jul 3, 2025