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David

Technical support agent

Currículo em vídeo

Technical support agent
Looking for a senior role as technical support agent 10 + years of experience dealing with customers over the phone and providing guidance towards a solution in any case or situation.

Contato

Cananea, Sonora, Mexico
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Experienced in managing customer interactions and providing solutions over the phone.

Technical SupportAdvanced

Proficient in troubleshooting and resolving technical issues for clients.

Communication & InterpretationIntermediate

Skilled in bilingual communication to assist clients with technical support.

Client Relationship ManagementIntermediate

Built rapport with clients to facilitate effective support and issue resolution.

Resumo

Experienced technical support agent with over a decade of customer interaction and problem-solving skills.

Principais conquistas

  • Provided technical support and customer guidance across diverse situations
  • Handled customer inquiries and resolution via phone for over a decade
  • Liased with clients through interpretation to resolve technical issues

Habilidades

Customer ServiceTechnical SupportCommunication & InterpretationClient Relationship Management
Publicado na CazVid - 3 de jul. de 2025
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