Dedicated Customer Support Specialist with over 5 years of experience in tech support, sales, and customer service across diverse industries.
Handled customer inquiries and issues, ensuring satisfaction through effective communication.
Provided technical support and troubleshooting to clients, improving issue resolution times.
Supported sales processes and customer retention efforts to drive business growth.
Utilized interpersonal skills to build rapport and deliver excellent customer service.
Teleperformance Honduras
Customer service support, Tech support, Sales assistance
Results CX
Customer support
Intouch CX
Customer retention, Tech support, Sales assistance, Customer support
Impact BPO
Bachelor of Sciences and Humanities
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Managed multiple tasks efficiently in dynamic work environments to maintain productivity.
