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David

Customer Support Specialist with 5+ years of diverse industry experience

Contact

Tegucigalpa, Francisco Morazán Department, Honduras
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Competencies

Customer SupportExpert

Handled customer inquiries and issues, ensuring satisfaction through effective communication.

Technical AssistanceAdvanced

Provided technical support and troubleshooting to clients, improving issue resolution times.

Sales AssistanceIntermediate

Supported sales processes and customer retention efforts to drive business growth.

Communication & EmpathyExpert

Utilized interpersonal skills to build rapport and deliver excellent customer service.

Time ManagementAdvanced

Managed multiple tasks efficiently in dynamic work environments to maintain productivity.

Education

Bachelor of Sciences and Humanities
Instituto San Jose del Carmen
Completed November 2021

Languages

SpanishNative
EnglishAdvanced

Summary

Dedicated Customer Support Specialist with over 5 years of experience in tech support, sales, and customer service across diverse industries.

Key Achievements

  • Progressed through roles in customer support, tech support, and sales across multiple companies
  • Provided comprehensive customer service, technical assistance, and sales support
  • Developed strong communication, problem-solving, and interpersonal skills in fast-paced environments

Experience

Customer Service Representative, Tech support, Sales

Teleperformance Honduras
September 2021 - April 2022

Customer service support, Tech support, Sales assistance

Customer Support Specialist

Results CX
June 2022 - December 2022

Customer support

Retentions, Tech Support, Sales and Customer Support Specialist

Intouch CX
April 2023 - October 2023

Customer retention, Tech support, Sales assistance, Customer support

Scheduling Assistant for Law Firms

Impact BPO
January 2024 - July 2024

Skills

Customer SupportTechnical AssistanceSales AssistanceCommunication & EmpathyTime Management
Published on CazVid - Jul 3, 2025
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