Derrik

Customer Service & Technical Support Agent with diverse experience

Contact

La Ceiba, Atlántida Department, Honduras

Open to remote

Available on CazVid

Contact via CazVid

Competencies

Problem SolvingIntermediate

Applied troubleshooting and analytical skills to resolve customer issues.

Technical SupportIntermediate

Provided technical assistance and support to clients in a contact center setting.

Interpersonal SkillsIntermediate

Engaged effectively with customers to ensure satisfactory service and support.

Appointment SettingsBeginner

Managed scheduling and coordination of client appointments.

Education

High School Graduate

Macon Central

Completed September 2003

Bachelor Graduate

Jbse Trinidad Reyes

Completed November 2022

Languages

English

Spanish

Summary

Experienced agent skilled in technical support, customer service, and appointment management, with a focus on problem-solving and interpersonal communication.

Key Achievements

Provided customer service and technical support at Caribbean Contact Center
Handled appointment scheduling and interpersonal interactions
Developed problem-solving skills in technical environments

Experience

Customer service, technical support, appointment settings Agent

Caribbean Contact Center

January 2019 - 2020

Skills

Problem SolvingTechnical SupportInterpersonal SkillsAppointment Settings

Published on CazVid - Jul 3, 2025

Contact Derrik