Customer Support Specialist | CazVid

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Diana Rojas

Managua, Managua, Nicaragua Available for Remote Work

Call Center Agent with 3+ years of experience in customer support

  • Worked for a total of 3 years in a home-based call center environment
  • Handled loan lead operations and served as a transfer agent for 6 months
  • Developed bilingual communication skills in Spanish and English
Customer Service
Advanced
Provided support and assistance to customers in a call center setting, ensuring customer satisfaction.
Bilingual Communication
Expert
Fluent in Spanish and proficient in English, facilitating effective communication with diverse clients.
Loan Support Operations
Intermediate
Managed loan lead openings and supported transfer operations within a home-based call center.
Remote Work Skills
Intermediate
Displayed capability to work efficiently from home, managing responsibilities independently.
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Bilingual call Center positions

I was working for 3 year in a call Center at Home i was opener for a loans lead and i have 6 Monty that i was a Transfer agent i hope that have a good answer for You thanks

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