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Diana
Call Center Agent with 3+ years of experience in customer support
Video resume
Bilingual call Center positions
I was working for 3 year in a call Center at Home i was opener for a loans lead and i have 6 Monty that i was a Transfer agent i hope that have a good answer for You thanks
Contact
Managua, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and assistance to customers in a call center setting, ensuring customer satisfaction.
Bilingual CommunicationExpert
Fluent in Spanish and proficient in English, facilitating effective communication with diverse clients.
Loan Support OperationsIntermediate
Managed loan lead openings and supported transfer operations within a home-based call center.
Remote Work SkillsIntermediate
Displayed capability to work efficiently from home, managing responsibilities independently.
Summary
Experienced bilingual call center agent with a focus on loan processes and remote work.
Key Achievements
- Worked for a total of 3 years in a home-based call center environment
- Handled loan lead operations and served as a transfer agent for 6 months
- Developed bilingual communication skills in Spanish and English
Skills
Customer ServiceBilingual CommunicationLoan Support OperationsRemote Work Skills
Published on CazVid - May 17, 2026