Versatile customer service professional with experience in hospitality, retail, and administrative roles, skilled in guest and client interactions.
Provided assistance, managed guest inquiries, and resolved issues in hospitality and retail settings
Conducted product sales and facilitated transactions in retail and theme park environments
Effectively communicated with guests, customers, and team members to address needs and provide information
Assisted in basic administrative tasks, supporting operational functions where applicable
Teleperformance
Interaction log, Product sale, Troubleshooting assistance
English teacher
Sally Beauty
Product sale, Customer service
Occidental at Xcaret Destination
Receive guests, Carry out check in and check out process, Currency exchange, Sale of park entrance, daypass and nightpass, Provide information and answer questions, Report and solve problems, Guest tracking
Administrative assistant
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