Diana - Project Manager with 8 years of experience in construction and infrastructure

Oversaw project lifecycle activities, including planning, execution, and delivery management in construction.

Managed project budgets, tracked expenses, and implemented cost-saving measures.

Prepared and presented project updates to clients, vendors, and internal teams.

Led multidisciplinary teams, coordinated tasks, and ensured project objectives were met.

Healthcare account for elderly people, I am aware of the way the health insurance work, medical terms, I was on charge to complete contact between providers and patients., Full focus on customer experience.

Energy account in all states, I was on charge to handle hard scenarios and provide good resolutions based on our policy, and also provide payment arrangements or extensions when they were available.

Technical support account about smart grills, I was on charge of Troubleshoot in order to identify the issue with the grill and also if a new part was required, the replacement process was also included as part of the resolution if needed., I was also on charge to guide our customers through the App.