This is my profileContact via CazVid
Diego
Customer Service Dispatcher with 3+ years in BPO & Hospitality
Video resume
Dispatcher
Customer service agent
Contact
Santiago de Cali, Valle del Cauca, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support, resolved inquiries, and managed difficult situations.
Communication SkillsAdvanced
Interacted with customers in hospitality, hotel reception, and BPO environments.
Problem SolvingIntermediate
Investigated transit issues and handled complex customer requests.
MultitaskingIntermediate
Balanced multiple roles including waiter, receptionist, and customer service agent.
Summary
Dedicated customer service agent with nearly three years of experience in logistics and hospitality sectors.
Key Achievements
- Managed customer inquiries and provided transit information at FedEx for nearly three years.
- Handled difficult customers effectively, ensuring high customer satisfaction.
- Gained diverse experience in hospitality and BPO customer service roles.
Skills
Customer ServiceCommunication SkillsProblem SolvingMultitasking
Published on CazVid - Jul 3, 2025