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Dorian
Customer Service & Technical Support Specialist with 5+ Years of Experience
Video resume
Customer Service, Technical Support
More than 5 Years of experience in Customer Service, Strong Communication Skills, Professional Guidance over the Phone with customers to provide resolutions to address and fix issues. Accountable, Empathetic, Resorceful, Knowledgeable. nCustomer Satisfaction, Customer exprience
Contact
Managua, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Delivered high-quality customer support and solutions over the phone, focusing on customer satisfaction.
Technical SupportAdvanced
Provided technical troubleshooting and guidance for Microsoft products, ensuring issue resolution.
Communication SkillsExpert
Demonstrated strong verbal communication skills for customer guidance and issue resolution.
Empathy & ResourcefulnessAdvanced
Recognized for being empathetic and resourceful in addressing customer needs and resolving issues.
Summary
Experienced in providing high-quality customer service and technical support for over five years, with a focus on customer satisfaction and effective problem resolution.
Key Achievements
- Provided technical support and customer service at Microsoft, ensuring customer satisfaction.
- Developed strong communication skills and professional guidance over the phone.
- Built a consistent track record of addressing and resolving customer issues effectively.
Skills
Customer ServiceTechnical SupportCommunication SkillsEmpathy & Resourcefulness
Published on CazVid - Jul 3, 2025