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Dorian
Customer Service
Currículo em vídeo
Customer Service, Technical Support
More than 5 Years of experience in Customer Service, Strong Communication Skills, Professional Guidance over the Phone with customers to provide resolutions to address and fix issues. Accountable, Empathetic, Resorceful, Knowledgeable. nCustomer Satisfaction, Customer exprience
Contato
Managua, Managua, Nicaragua
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceExpert
Delivered high-quality customer support and solutions over the phone, focusing on customer satisfaction.
Technical SupportAdvanced
Provided technical troubleshooting and guidance for Microsoft products, ensuring issue resolution.
Communication SkillsExpert
Demonstrated strong verbal communication skills for customer guidance and issue resolution.
Empathy & ResourcefulnessAdvanced
Recognized for being empathetic and resourceful in addressing customer needs and resolving issues.
Resumo
Experienced in providing high-quality customer service and technical support for over five years, with a focus on customer satisfaction and effective problem resolution.
Principais conquistas
- Provided technical support and customer service at Microsoft, ensuring customer satisfaction.
- Developed strong communication skills and professional guidance over the phone.
- Built a consistent track record of addressing and resolving customer issues effectively.
Habilidades
Customer ServiceTechnical SupportCommunication SkillsEmpathy & Resourcefulness
Publicado na CazVid - 3 de jul. de 2025