Experienced in providing support via phone, chat, and email, with a focus on medical and travel assistance, eager to leverage strong communication and problem-solving skills.
Engaged effectively with customers to understand their needs and provide accurate assistance.
Utilized various digital tools and chat platforms to manage customer interactions efficiently.
Prioritized tasks to ensure timely resolution of customer requests and inquiries.
Maintained clear and positive communication with customers across multiple channels.
Accedo Colombia S.A.S
Provided superior customer service over the phone and through company chat tools.
World Travel Assist By Has
Provided customer service by phone, chat, email regarding medical and travel requests., Assisted in the creation of new medical providers for customers to be assisted.
High School Diploma
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